tag:blogger.com,1999:blog-2940776223778377320.post3054571214278401453..comments2013-08-07T02:13:16.358-07:00Comments on The Onederland Files: Service with a Snarl...Malcolm Levenehttp://www.blogger.com/profile/06926979252245846589noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-2940776223778377320.post-57509302444862762512008-04-11T08:18:00.000-07:002008-04-11T08:18:00.000-07:00I find it amazing that we have to go to such lengt...I find it amazing that we have to go to such lengths to resolve issues. Sadly as you mentin this is a growing trend and MDs may need to take stock and review the impact that front line people can have on the success of an organisation.Mezhttps://www.blogger.com/profile/12226192585888912619noreply@blogger.com